Contact information

  1. Contact us within 7 days of receiving your order via:
  2. Include your order number, a description of the issue, and (if applicable) a photo or short video of the defect.
  3. Our team will review your request and respond within 1–2 business days with next steps.
  4. Once approved, we will guide you on how to send the item back (if required) or arrange a replacement/pickup.