Privacy Policy

Last updated: August 2026

This Privacy Policy describes how Smart Hanger ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from smarthanger.shop (the "Site").

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

Cookies - data files placed on your device, often including an anonymous unique identifier.
Log files - track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels - electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or COD details), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to:

Fulfil orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations)
Communicate with you about your order (via email, SMS, or WhatsApp)
Screen orders for potential risk or fraud
Provide customer support and respond to your inquiries
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

We use the Device Information we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

We use Shopify to power our online store - you can read more about how Shopify uses your personal information at www.shopify.com/legal/privacy.
We may share information with payment processors and courier/delivery partners solely to complete your order.
We may share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.

We do not sell your Personal Information to third parties.

4. Cookies

Cookies allow us to keep track of items in your cart, remember your preferences, and understand how you interact with our Site. You can manage or disable cookies through your browser settings, though some features of the Site may not function properly if you do so.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a resident of a jurisdiction with applicable data protection laws, you may have the right to access, correct, update, or request deletion of your Personal Information. To exercise these rights, please contact us using the details below.

7. Minors

The Site is not intended for individuals under the age of 18.

8. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this policy will reflect the most recent changes.